Compare
Ezi
Car Rental
Compare Ezi Car Rental rates with 25 other car hire firms across New Zealand.
At MatesRates, comparing car rentals is a breeze. We offer clear, side-by-side comparisons of Ezi and other rental firms, giving you the facts you need to make the right choice.
We don’t play favourites with car rental companies. Our goal is to provide unbiased objective information you can trust, helping you confidently choose the best option for your trip.
Ezi Car Rental
Ezi Car Rental is a mid-tier car hire company which offers competitive rates, a modern fleet, and convenient on-airport locations across New Zealand. Their flexible policies allow cars on inter-island ferries, with 24/7 roadside assistance and various insurance options.
While praised for affordability, customers report occasional extra fees, longer wait times, and vehicle shortages during peak times.
Pros
Cons
Ezi Branch Locations
Ezi Car Rental operates in 24 locations across New Zealand, including major airports and cities.
Branch hours vary, with many locations offering after-hours pick-up and return options by prior arrangement (additional fees may apply).
North Island
167 Beach Road, Auckland Central
On-airport (counter next to terminal)
On-airport (counter in terminal)
On-airport (counter in terminal)
387 Childers Road, Gisborne
On-airport (counter in terminal)
Corner Anglesea and Clarence Streets, Hamilton Central
On-airport (counter in terminal)
On-airport (counter in terminal)
On-airport (counter in terminal)
On-airport (counter in terminal)
On-airport (counter in terminal)
On-airport (counter in terminal)
On-airport (counter in terminal)
South Island
On-airport (counter in terminal)
On-airport location (counter in terminal)
150 Kilmore Street, Christchurch.
On-airport (counter in terminal)
Greymouth Train Station, 164 Mackay Street, Greymouth.
On-airport (counter in terminal)
On-airport (counter in terminal)
On-airport (counter in terminal)
On-airport (counter in terminal)
Airport Pick-Up and Drop-Off
On-airport locations offer the convenience of check-in counters in the airport terminal, avoiding the need for shuttle transfers.
Vehicle Fleet
Ezi Car Rental offers a diverse fleet that includes compact cars, mid-sized sedans, SUVs, and people movers. The fleet caters to a wide range of customer needs, from budget-conscious travellers to those requiring more space for family trips.
The vehicles are relatively new, typically no older than 2-3 years, ensuring a modern and comfortable driving experience.
Rental Rates
Ezi Rental Cars offers competitive pricing, with rates varying depending on the season, location, and vehicle type. Indicative rates:
- Economy Cars: Starting from around NZD 30 per day during the low season.
- SUVs: From approximately NZD 60-70 per day.
- Luxury Vehicles: These can range from NZD 100 to NZD 200 per day.
Rental rates fluctuate significantly depending on factors like rental dates, hire duration and how early you book. (Usually the earlier you book, the lower the rate).
Click the button below to get the lowest rates for your travel dates.
One-Way Rentals
Ezi Rental Cars allows one-way rentals between most of its branches. Restrictions and fees may apply, particularly for inter-island travel, where the company may charge an additional fee.
Additional Drivers
Multiple drivers can be added to the rental agreement. There is typically an additional fee per extra driver, although this may be waived for certain rental packages.
Insurance Options
Ezi offers several insurance options, including:
- Standard Cover: Included with all rentals, it usually comes with a high excess.
- Full Cover: Reduces the excess to a much lower amount, often preferred by customers for peace of mind.
- Zero Excess Cover: Eliminates the excess entirely, but at a higher daily rate.
Additional Services
- GPS Units: Available for an additional fee.
- Child Seats: Offered at an extra cost, with different types available depending on the child’s age.
- Wi-Fi Hotspots: Can be rented for a daily charge.
Ferry Crossings
Ezi Car Rental allows vehicles to be taken on the ferry between the North and South Islands, which is a significant convenience compared to some competitors that require customers to switch vehicles. However, customers are responsible for the ferry booking and associated costs.
Policies
- Cancellation: Customers can cancel their booking without penalty if done within the specified timeframe.
- No-Show Fees: Charges apply for no-shows.
- Late Return Grace Period: Typically, a 59-minute grace period is provided for late returns, after which additional charges may apply.
Rental Conditions
- Age restrictions: Drivers must be at least 21 years old, with some vehicle categories requiring a minimum age of 25.
- Additional driver fees: As mentioned, the first additional driver is usually free, with fees applying for more drivers.
- License requirements: A valid driver’s license in English is required, or an international driving permit if the license is in another language.
Check-In and Payment Process
The check-in process at Ezi Car Rental is straightforward, with most branches offering quick service.
- Payment Methods: Visa, Mastercard, American Express, credit cards, and debit cards are accepted. Cash is not accepted.
- Payment Fee: A 2.2% fee applies to Mastercard and Visa, and a 4% fee applies to American Express.
- Security Deposit: A minimum pre-authorisation of $400 is required as security on all Mastercard and Visa debit and credit card payments.
Fuel Policies
Ezi Car Rental typically operates on a “full-to-full” fuel policy, meaning the vehicle should be returned with a full tank of fuel. Failure to do so may result in refueling charges.
Roadside Assistance Options
Ezi Car Rental offers 24/7 roadside assistance with all rentals. This service covers a range of issues, including breakdowns and flat tires, ensuring peace of mind for customers while on the road.
Customer Reviews and Ratings
Customer reviews provide helpful insights into a company’s service and quality, giving you a clearer idea of what to expect.
Ezi receives mixed reviews on major review platforms. Overall, Ezi Car Rental gets reasonable review ratings on Google and TripAdvisor, plus they were rated as the #6 NZ hire car company in 2024 by the Canstar Blue customer satisfaction awards. However, Ezi only has 40 reviews on TrustPilot and a 'Poor' rating with just 2.5 out of 5 stars.
Common Praise
Common Complaints
Competitors
Depending on where you need a rental car, there are other mid-tier competitors you may want to consider. These include Alamo Rent A Car, Apex Car Rentals, GO Rentals, Jucy Rentals, Snap Rentals, and Thrifty.