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 Ezi
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Compare Ezi Car Rental rates with 25 other car hire firms across New Zealand.


At MatesRates, comparing car rentals is a breeze. We offer clear, side-by-side comparisons of Ezi and other rental firms, giving you the facts you need to make the right choice.

We don’t play favourites with car rental companies. Our goal is to provide unbiased objective information you can trust, helping you confidently choose the best option for your trip.

Ezi Car Rental

Ezi Car Rental is a mid-tier car hire company which offers competitive rates, a modern fleet, and convenient on-airport locations across New Zealand. Their flexible policies allow cars on inter-island ferries, with 24/7 roadside assistance and various insurance options.


While praised for affordability, customers report occasional extra fees, longer wait times, and vehicle shortages during peak times.

Pros

  • Competitive Rates: Ezi offers affordable rental rates
  • Convenient Locations: 24 locations across NZ. Check in counters within airport terminals.
  • Modern Vehicles: Newer vehicles, typically no older than 2-3 years old.
  • Ferry Flexibility: Allows taking cars on ferries between North & South Islands.
  • 24/7 Roadside Assistance: Covers breakdowns, with additional coverage options.
  • One-Way Rentals: Allowed between most locations.

Cons

  • Wait Times: Longer waits during peak times.
  • Availability Issues: Occasional vehicle shortages.
  • Extra Fees: Extra charges for services like additional drivers, GPS units, child seats, and Wi-Fi hotspots.
  • Mixed Reviews: Limited reviews on TrustPilot with a low rating which may raise concerns about service quality.

Ezi Branch Locations

Ezi Car Rental depot

Ezi Car Rental operates in 24 locations across New Zealand, including major airports and cities.

Branch hours vary, with many locations offering after-hours pick-up and return options by prior arrangement (additional fees may apply).

North Island

Auckland City

167 Beach Road, Auckland Central

Auckland Domestic Airport

On-airport (counter next to terminal)

Auckland International Airport

On-airport (counter in terminal)

Gisborne Airport

On-airport (counter in terminal)

Gisborne

387 Childers Road, Gisborne

Hamilton Airport

On-airport (counter in terminal)

Hamilton

Corner Anglesea and Clarence Streets, Hamilton Central

Napier Airport

On-airport (counter in terminal)

New Plymouth Airport

On-airport (counter in terminal)

Palmerston North Airport

On-airport (counter in terminal)

Rotorua Airport

On-airport (counter in terminal)

Taupo Airport

On-airport (counter in terminal)

Tauranga Airport

On-airport (counter in terminal)

Wellington Airport

On-airport (counter in terminal)

South Island

Blenheim Airport

On-airport (counter in terminal)

Christchurch Airport

On-airport location (counter in terminal)

Christchurch City

150 Kilmore Street, Christchurch. 

Dunedin Airport

On-airport (counter in terminal)

Greymouth

Greymouth Train Station, 164 Mackay Street, Greymouth.

Hokitika Airport

On-airport (counter in terminal)

Invercargill Airport

On-airport (counter in terminal)

Nelson Airport

On-airport (counter in terminal)

Queenstown Airport

On-airport (counter in terminal)

Airport Pick-Up and Drop-Off

On-airport locations offer the convenience of check-in counters in the airport terminal, avoiding the need for shuttle transfers.

Vehicle Fleet

Ezi Car Rental offers a diverse fleet that includes compact cars, mid-sized sedans, SUVs, and people movers. The fleet caters to a wide range of customer needs, from budget-conscious travellers to those requiring more space for family trips.

The vehicles are relatively new, typically no older than 2-3 years, ensuring a modern and comfortable driving experience.

Red Mitsubishi SUV from Ezi Car Rentals

Rental Rates

Ezi Rental Cars offers competitive pricing, with rates varying depending on the season, location, and vehicle type. Indicative rates:

  • Economy Cars: Starting from around NZD 30 per day during the low season.
  • SUVs: From approximately NZD 60-70 per day.
  • Luxury Vehicles: These can range from NZD 100 to NZD 200 per day.

Rental rates fluctuate significantly depending on factors like rental dates, hire duration and how early you book. (Usually the earlier you book, the lower the rate).

Click the button below to get the lowest rates for your travel dates.

One-Way Rentals

Ezi Rental Cars allows one-way rentals between most of its branches. Restrictions and fees may apply, particularly for inter-island travel, where the company may charge an additional fee.

Additional Drivers

Multiple drivers can be added to the rental agreement. There is typically an additional fee per extra driver, although this may be waived for certain rental packages.

Insurance Options

Ezi offers several insurance options, including:

  • Standard Cover: Included with all rentals, it usually comes with a high excess.
  • Full Cover: Reduces the excess to a much lower amount, often preferred by customers for peace of mind.
  • Zero Excess Cover: Eliminates the excess entirely, but at a higher daily rate.

Additional Services

  • GPS Units: Available for an additional fee.
  • Child Seats: Offered at an extra cost, with different types available depending on the child’s age.
  • Wi-Fi Hotspots: Can be rented for a daily charge.

Ferry Crossings

Ezi Car Rental allows vehicles to be taken on the ferry between the North and South Islands, which is a significant convenience compared to some competitors that require customers to switch vehicles. However, customers are responsible for the ferry booking and associated costs.

Policies

  • Cancellation: Customers can cancel their booking without penalty if done within the specified timeframe.
  • No-Show Fees: Charges apply for no-shows.
  • Late Return Grace Period: Typically, a 59-minute grace period is provided for late returns, after which additional charges may apply.

Rental Conditions

  • Age restrictions: Drivers must be at least 21 years old, with some vehicle categories requiring a minimum age of 25.
  • Additional driver fees: As mentioned, the first additional driver is usually free, with fees applying for more drivers.
  • License requirements: A valid driver’s license in English is required, or an international driving permit if the license is in another language.

Check-In and Payment Process

Ezi Car Rental airport check in counter

The check-in process at Ezi Car Rental is straightforward, with most branches offering quick service.

  • Payment Methods: Visa, Mastercard, American Express, credit cards, and debit cards are accepted. Cash is not accepted.
  • Payment Fee: A 2.2% fee applies to Mastercard and Visa, and a 4% fee applies to American Express.
  • Security Deposit: A minimum pre-authorisation of $400 is required as security on all Mastercard and Visa debit and credit card payments.

Fuel Policies

Ezi Car Rental typically operates on a “full-to-full” fuel policy, meaning the vehicle should be returned with a full tank of fuel. Failure to do so may result in refueling charges.

Roadside Assistance Options

Ezi Car Rental offers 24/7 roadside assistance with all rentals. This service covers a range of issues, including breakdowns and flat tires, ensuring peace of mind for customers while on the road.

Customer Reviews and Ratings

Customer reviews provide helpful insights into a company’s service and quality, giving you a clearer idea of what to expect.

Ezi receives mixed reviews on major review platforms. Overall, Ezi Car Rental gets reasonable review ratings on Google and TripAdvisor, plus they were rated as the #6 NZ hire car company in 2024 by the Canstar Blue customer satisfaction awards. However, Ezi only has 40 reviews on TrustPilot and a 'Poor' rating with just 2.5 out of 5 stars. 

Common Praise

  • Affordable rates
  • Modern, well-maintained vehicles
  • Convenient on-airport locations

Common Complaints

  • Longer wait times during peak periods
  • Additional fees for certain services
  • Occasional issues with vehicle availability

Competitors

Depending on where you need a rental car, there are other mid-tier competitors you may want to consider. These include Alamo Rent A Car, Apex Car Rentals, GO Rentals, Jucy Rentals, Snap Rentals, and Thrifty.